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Licensing ​

EMQX Neuron (formerly NeuronEX) works as soon as it is installed: it ships with a permanent free license covering 30 data tags. You only need a trial or commercial license once you exceed that quota or want the full data processing capability.

Quota comparison ​

Item
Free (built in)TrialCommercial
Data tags301,000Per purchase
ValidityPermanent15 daysPer subscription term
Data processingTesting only — each rule stops automatically after 60 minutesFullFull
CNC driversNot includedIncludedIncluded
Hardware bindingNot applicableBound to a hardware ID by defaultBound or unbound
How to get itNothing to doApply on the website; at most two per email addressContact EMQ sales

The software itself can be downloaded from the EMQ website without a license.

What the free quota covers ​

The built-in license covers most standard southbound drivers and northbound applications — Modbus, OPC UA, Siemens and Mitsubishi PLCs, EtherNet/IP, IEC 60870, IEC 61850, BACnet, DL/T645, MQTT, Sparkplug B, and more — all usable within the 30-tag limit at no cost.

Note

CNC drivers such as Fanuc Focas Ethernet and Mitsubishi CNC are not part of the permanent free quota. Contact us if you need them.

Drivers and applications are licensed individually. To see exactly what your instance is entitled to, check the Enabled Drivers and Applications field on Administration → License. For the full set of supported protocols, see Southbound Drivers.

Applying for a trial license ​

Apply on the EMQ website. A trial unlocks every driver, application, and the full data processing engine for 15 days, within a limit of 1,000 data tags. You can reapply after it expires, up to two trial licenses per email address.

TIP

A trial license obtained from the website must be bound to a hardware ID. EMQX Neuron installed in Docker or another container has an empty hardware ID and cannot be bound — in that case, contact us for a license without hardware binding.

Installing a license ​

A license can be installed more than once; a new one replaces the old.

Method
When to use it
Upload a license fileSingle deployment — the common case
ECP floating licenseSeveral instances, with ECP allocating tags centrally

Upload a license file ​

Contact us to request a license. Then go to Administration → License and click Upload License. Once the upload succeeds, the license details appear on the same page.

upload-license

ECP floating license ​

Suited to EMQX Neuron instances managed by ECP. When several instances are deployed, ECP manages the total tag count and allocates it flexibly, and also provides fast deployment, remote operation, and central management. See ECP.

Viewing license information ​

However the license was installed, the details are on Administration → License:

Field
Description
Issued AtWhen the license takes effect
Expire AtThe last day the license is valid
Tags UsageThe maximum number of tags allowed, and how many are in use
Enabled Drivers and ApplicationsThe drivers and applications this license authorizes. Each commercial module is licensed independently
Hardware TokenThe hardware ID of the running instance — see below

Hardware token ​

Licenses come in hardware-bound and unbound forms. A bound license only takes effect on an instance whose hardware token matches; you can read the token on the license page.

TIP

EMQX Neuron installed in Docker or another container has an empty hardware token and cannot use a hardware-bound license.

Expiry and renewal ​

When a license expires, core EMQX Neuron functions stop: data collection and forwarding halt, and the instance does not fall back to the default free license.

The console stays accessible. Upload a new license file to restore service — the procedure is the same as the first install, the new license replaces the old one, and there is no need to remove the old license first. If a new license is not available yet, reset to the free license to keep running within the 30-tag quota.

Resetting to the free license ​

On Administration → License, click Reset License to restore the built-in permanent 30-tag free license.