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Manage Billing from Azure Marketplace

EMQX Cloud supports paying for usage via the Azure Marketplace. You can link an EMQX account to an Azure Billing Account and delete an existing subscription.

  1. Sign in to your Azure account.

  2. Navigate to Azure Marketplace.

  3. Search for "EMQX Cloud (Pay as you go)" in the search bar. Alternatively, you can click Azure Marketplace at the bottom of the EMQX Cloud Sign-in and Sign-up page to go to the target page.

  4. On the EMQX Cloud product overview page, click Subscribe.

  5. You are redirected to the Basics tab, where you can fill in the information for Project details and SaaS details. For more information on how to fill in the information, you can refer to the Azure Documentation.

    TIP

    If you use the service for more than a trial, it is recommended to select On for Recurring billing.

  6. Proceed to the Tags tab. You can leave the options blank.

  7. Continue to Review + Subscribe to go through the offer and plan details.

  8. Upon confirmation, select Subscribe.

  9. During the subscription process, you will be informed of the tips to configure the account on the EMQX Cloud website. Click Configure account now and open the EMQX Sign-in page.

    • You are automatically redirected to the index page if you are already signed in to an existing EMQX account. A modal will display the status of linking to your Azure Billing Account.
    • If you are not already signed in to an existing EMQX account, you are prompted to sign in to an EMQX account. Upon successful sign-in, you are automatically redirected to the index page. A modal will display the status of linking to your Azure Billing Account.
  10. Wait for the system to finish syncing. EMQX Cloud index page displays a pop-up notifying you of the account syncing status. Additionally, the Payment Method field of the Billing page will change to Azure Marketplace Subscription when the sync is complete.

WARNING

The following situations will cause a failure in account linking.

  1. The EMQX account already has been set up a credit card.
  2. The EMQX account uses Available Credits.
  3. The EMQX account already has been linked to a Marketplace EMQX Cloud product.

If you still encounter a problem, please submit a ticket to get help.

  1. Sign in to your Azure account.
  2. Navigate to SaaS management page.
  3. Select the EMQX Cloud (Pay as You Go) subscription that you wish to unlink.
  4. You can find all the details about the subscription on the SaaS detail information page.
  5. Click the Cancel subscription button in the top right of the page. Then confirm the unsubscription.

WARNING

  1. Canceling the subscription will stop your running deployments except for the trial deployment. You can keep using the trial deployment until the trial ends.
  2. The stopped deployment will be deleted after 3 days.