Manage Billing from Google Cloud Marketplace

EMQX Platform supports paying for usage via the Google Cloud Marketplace. You can link an EMQX account to an GCP Billing Account, as well as delete an existing subscription.

Link a GCP Billing Account to EMQX Platform

1. Sign in to your GCP account.
2. Go to GCP Marketplace.
3. Search for “EMQX Platform” in the search bar. Alternatively, you can click AWS Marketplace at the bottom of the EMQX Platform Sign in and Sign up page to go to the target page.
4. On the EMQX Platform(Pay as You Go) page, review the Overview and click SUBSCRIBE.
5. On the EMQX Platform Self Serve subscription page, complete the steps to subscribe.
   a. Select your GCP billing account from the dropdown in the Purchase details section.
   b. Review and accept the Terms.
   c. Click SUBSCRIBE.
6. In the modal, click GO TO PRODUCT PAGE.
7. Return to the product page, click MANAGE ON PROVIDER to redirect to EMQX Platform website.
8. Set up EMQX account.
   • If you are already signed in to an existing EMQX account, you are automatically redirected to the index page. A modal will display the status of linking to your GCP Billing Account.
   • If you are not already signed in to an existing EMQX account, you are prompted to sign in to an EMQX account. Upon successful sign-in, you are automatically redirected to the index page. A modal will display the status of linking to your GCP Billing Account.
9. Wait for GCP to finish syncing. EMQX Platform index page displays a pop-up notifying you that account syncing status. Additionally, the Payment Method field of the Billing page will change to GCP Marketplace Subscription when the sync is complete.

WARNING

The following situations may cause a failure in account linking.

1. The EMQX account already has a credit card set up.
2. The EMQX account uses Available Credits.
3. The EMQX account has already been linked to an EMQX product from the Marketplace.
4. The EMQX account has vouchers and no unpaid bills.
5. Each GCP billing account can only be used to subscribe to one EMQX Platform service through the GCP Marketplace at a time.

If you still encounter a problem, please submit a ticket to get help.

Unlink a GCP Billing Account from EMQX Platform

1. Sign in to your to GCP account.
2. Go to GCP Marketplace.
3. Navigate to Your Orders page.
4. Click the vertical ellipses for the EMQX Platform(Pay as You Go) subscription that you wish to unlink. A dropdown with available actions displays.
5. Click the Cancel Order button from the dropdown.
6. A modal asking you if you are sure you want to cancel your order displays. If you wish to cancel your order, confirm the order number in the input box. Then click CANCEL ORDER.

WARNING

1. Cancelling subscription will stop your running deployments except the trial deployment. You can keep using the trial deployment until the trial ends.
2. The stopped deployment will be deleted after 3 days.