Alerts
EMQX Cloud provides complete alerts reminders and alerts integration, allowing users and operation and maintenance personnel to make corresponding treatment promptly based on these alerts. EMQX Cloud provides the following alerts events:
Alerts Event
You can view the alert information generated by deployment. EMQX Cloud provides the following alerts events:
| Type | Level | Information | Solution |
|---|---|---|---|
| Excessive connections | warning | The number of deployment connections is too high: {current number of connections} | Upgrade deployment specifications |
| Excessive Traffic usage | warning | The deployment traffic is too high in the past 24 hours: {Total traffic in the past 24 hours} | Check whether the device traffic is normal. If it is normal, you need to upgrade the deployment specifications |
| Certificate expiration warning | warning | The deployment certificate will expire in {num} days, please update in time! | Update the deployment certificate in time |
| Client authentication failure | warning | The deployment has many client connections with failed authentication | Check whether the client authentication configuration |
| Client ACL authentication failure | warning | The deployment has many client connections with failed ACL | Check whether the deployment ACL configuration |
| Non-standard MQTT protocol connection | warning | The deployment has many client connections with non-standard mqtt protocol | Check whether the MQTT protocol used by the client connection is a standard MQTT protocol |
| Deployment transaction (TPS) rate limit reached | warning | The deployment has exceeded 1000 msg/sec message publishing rate | Adjust the client transmission rate in time |
| Unusual VPC peering connection | error | VPC peering connection status is abnormal: {status} | Check the deployment of VPC peering connection |
| Data Integrations xxx Resource Exception | error | The deployment rule engine xxx resource exception | Check the MySQL resources in the deployment rule engine |
Alerts Integrations
EMQX Cloud currently provides email, PagerDuty and Webhook event alerts integrations. If you need other alerts integrations methods, you can submit a ticket or email us.
Send alerts to email
You can add a mailbox that accepts alert information in the page of alerts integrations, send to mailbox. When the deployment generates an alert, an alert reminder will be sent to the mailbox as soon as possible.
PagerDuty incidents
The alert information is sent to the event of PagerDuty, and PagerDuty specifies the notification method.
Create alert service in PagerDuty
Add api v2 integration and copy the integration key
Fill in the Integration key on EMQX Cloud
Webhook integration
EMQX Cloud supports sending alerts to communication software or web services by integrating Webhook.
For more information, see Webhook Alerts.