# Alerts

EMQX Cloud provides complete alerts reminders and alerts integration, allowing users and operation and maintenance personnel to make corresponding treatment promptly based on these alerts. EMQX Cloud provides the following alerts events:

alert_integrations

# Alerts Event

You can view the alert information generated by deployment. EMQX Cloud provides the following alerts events:

TypeLevelInformationSolution
Excessive connectionswarningThe number of deployment connections is too high: {current number of connections}Upgrade deployment specifications
Excessive Traffic usagewarningThe deployment traffic is too high in the past 24 hours: {Total traffic in the past 24 hours}Check whether the device traffic is normal. If it is normal, you need to upgrade the deployment specifications
Certificate expiration warningwarningThe deployment certificate will expire in {num} days, please update in time!Update the deployment certificate in time
Client authentication failurewarningThe deployment has many client connections with failed authenticationCheck whether the client authentication configuration
Client ACL authentication failurewarningThe deployment has many client connections with failed ACLCheck whether the deployment ACL configuration
Non-standard MQTT protocol connectionwarningThe deployment has many client connections with non-standard mqtt protocolCheck whether the MQTT protocol used by the client connection is a standard MQTT protocol
Deployment transaction (TPS) rate limit reachedwarningThe deployment has exceeded 1000 msg/sec message publishing rateAdjust the client transmission rate in time
Unusual VPC peering connectionerrorVPC peering connection status is abnormal: {status}Check the deployment of VPC peering connection
Data Integrations xxx Resource ExceptionerrorThe deployment rule engine xxx resource exceptionCheck the MySQL resources in the deployment rule engine

email_alert

# Alerts Integrations

EMQX Cloud currently provides email and PagerDuty event alerts integrations. If you need other alerts integrations methods, you can submit a ticket or email us.

# Send to Email

You can add a mailbox that accepts alert information in the page of alerts integrations, send to mailbox. When the deployment generates an alert, an alert reminder will be sent to the mailbox as soon as possible.

email_alert

# PagerDuty Integration

The alert information is sent to the event of PagerDuty, and PagerDuty specifies the notification method.

  1. Create alert service in PagerDuty pagerduty_service

  2. Add api v2 integration and copy the integration key pagerduty_service

  3. Fill in the Integration key on EMQX Cloud pagerduty_alerts

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