# View and Edit Your Billing Information

To view and update your billing information:

  1. Navigate to the Billing Overview page.
  2. In the right top section of the page, you can find the Billing Information block.
  • If you haven't added a card, click + button to add a new card.
  • If you have added a card, your card information will be displayed in the block including card last four numbers, expire date, and when the card had been added.
  • Click Change Info to update card information.
  • Click Got a problem? if you have any issues in updating card information. You can contact us through the Tickets in the top menu or by emailing us.

bill info

# Add or Update your Billing Information

bill info Please fill the details as needed.

CountryRequiredSelect the country for your billing address. You can also start typing the name of the country and then select it from the filtered list of countries.
VAT/GST IDConditionalThe form displays the VAT/GST ID field if you select a country other than the United States. To learn more about VAT/GST, see Tax ID. If your company's billing address is in a country other than the United States (USA), EMQX typically charges VAT if you do not enter a valid VAT ID Number on your billing information. - If your billing address is in Sweden, EMQX always charges VAT, even with a valid VAT ID Number. - To learn more about VAT/GST by region, see Taxation by Region.
Company NameRequiredType the company name for the invoice.
EmailRequiredType the email for the invoice.
AddressRequiredType the mailing address for your billing address.
CityRequiredType the name of the city for your billing address.
State/Province/RegionRequiredType the political subdivision in which your billing address exists.
ZIP or Postal CodeRequiredType the ZIP (U.S.) or Postal Code (other countries) for your billing address. If your billing country is United States or Canada, the ZIP will be verified.

Click Next to update card information.

# Edit or Update your Card Information

card info Please fill the details as needed.

Name on CardRequiredType the name that appears on your credit card.
Card NumberRequiredType the 16-digit number that appears on your credit card. American Express uses a 15-digit number.


To confirm your credit card information, EMQX Cloud charges $1.00 when you first connect a credit card to your account. After EMQX Cloud confirms your information, it refunds the $1.00 charge. If you encounter any issues with connecting a credit card to your account, reach out to your card provider or banking institution. Verify whether they declined the initial charge, which would prevent EMQX Cloud from confirming your information.

  • To accept your changes, click Submit.
  • To decline your changes, click Cancel.
  • To edit billing information, click Previous.