# View and Edit Your Billing Information
To view and update your billing information:
- Navigate to the Billing Overview page.
- In the right top section of the page, you can find the Billing Information block.
- If you haven't added a card, click + button to add a new card.
- If you have added a card, your card information will be displayed in the block including card last four numbers, expire date, and when the card had been added.
- Click Change Info to update card information.
- Click Got a problem? if you have any issues in updating card information. You can contact us through the Tickets in the top menu or by emailing us.
# Add or Update your Billing Information
Please fill the details as needed.
Field | Necessity | Action |
---|---|---|
Country | Required | Select the country for your billing address. You can also start typing the name of the country and then select it from the filtered list of countries. |
VAT/GST ID | Conditional | The form displays the VAT/GST ID field if you select a country other than the United States. To learn more about VAT/GST, see Tax ID. If your company's billing address is in a country other than the United States (USA), EMQX typically charges VAT if you do not enter a valid VAT ID Number on your billing information. - If your billing address is in Sweden, EMQX always charges VAT, even with a valid VAT ID Number. - To learn more about VAT/GST by region, see Taxation by Region. |
Company Name | Required | Type the company name for the invoice. |
Required | Type the email for the invoice. | |
Address | Required | Type the mailing address for your billing address. |
City | Required | Type the name of the city for your billing address. |
State/Province/Region | Required | Type the political subdivision in which your billing address exists. |
ZIP or Postal Code | Required | Type the ZIP (U.S.) or Postal Code (other countries) for your billing address. If your billing country is United States or Canada, the ZIP will be verified. |
Click Next to update card information.
# Edit or Update your Card Information
Please fill the details as needed.
Field | Necessity | Action |
---|---|---|
Name on Card | Required | Type the name that appears on your credit card. |
Card Number | Required | Type the 16-digit number that appears on your credit card. American Express uses a 15-digit number. |
TIP
To confirm your credit card information, EMQX Cloud charges $1.00 when you first connect a credit card to your account. After EMQX Cloud confirms your information, it refunds the $1.00 charge. If you encounter any issues with connecting a credit card to your account, reach out to your card provider or banking institution. Verify whether they declined the initial charge, which would prevent EMQX Cloud from confirming your information.
- To accept your changes, click Submit.
- To decline your changes, click Cancel.
- To edit billing information, click Previous.
What’s on this page